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Our Property

General Notes

 

  • Safety equipment such as fire alarms and emergency lighting are installed for your safety, please do not tamper with these items.

  • A free allocation of hours for long distance/international telephone is available when made from the home.You do not have to purchase a telephone card.

  • The home is professionally cleaned prior to your stay and all bed linen and towels are provided at the commencement of your stay.

  • The house front door key must be left in its security box each time you leave the property. The replacement of a lost door key will be charged for.

  • You will be provided with one key for the house. Should this key be lost or you lock yourself out please phone our management company and they will attend for re entry into the house. A small charge may be levied depending on the time of day at call out.

  • You are strongly advised to make a separate note of our management company's telephone number and keep this with you at all times during your stay.

  • Please note that the climate in Florida is sub tropical. Whilst this makes for a great holiday, care must be taken with food that is left uncovered. Apart from spoiling and contaminating the uncovered food, insects and pests can be attracted very quickly. Any added costs that may be incurred from lack of care in this respect may be passed on to you.

  • Please observe any time of day restrictions posted when using Tennis, Volleyball, Basketball and Swimming pool facilities at Venetian Bay.

  • Please note it is your responsibility to ensure that children are always supervised properly in and around the Swimming Pool areas.

  • The main function of the Air Conditioning System is quite obvious, however please do not attempt to tamper with the controls. The system must always be left running as it provides ventilation and guards against mould throughout the house.

  • It is strongly recommended that Guests take out adequate holiday insurance to cover cancellation fees and any other losses which may occur.

  • Should you have any dissatisfaction or cause for complaint please contact our Management Company direct whose contact details can be found in the home manual.

  • We would like our home to remain clean and tidy for each and every guest, so please treat it with the care and respect it deserves.


Should you require any further information please contact us.

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